Business Administration

Level 3 Apprenticeship

Supporting and engaging with different parts of the organisation and interact with internal or external customers.

Programme Duration:

15 Months + 3 Months EPA

Qualifications:

Upon successful completion of this apprenticeship, the apprentice will be awarded the following:

• Highfield Level 3 Diploma in Business Administration (RQF)

• Business Administration Apprenticeship Standards

• Functional Skills in Maths and English Level 2 (if applicable)

Details of standard:

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

What is covered in the course?

The apprentice will be expected to complete the 21 mandatory diploma units below:

The organisation
Policies
IT
Communications
Professionalism
Value of their skills
Business fundamentals
Record and document production
Quality
Personal qualities
Stakeholders
Processes
Decision making
Planning and organisation
Managing performance
External environment factors
Interpersonal skills
Project management
Relevant regulation
Responsibility
Adaptability

Job titles might include:

Business Administrator Office
Administrator Admin Team
Member Administration
Coordinator Records Analyst
Secretary Business Assistant

Entry requirements:

Achieved Level 2 English and Maths before taking the end-point assessment. The apprentice must be aged 16 years or over, living in England and not in a full-time education. The apprentice will be required to undertake a DBS check, must be employed and working more than 16 hours per week.

Off-The-Job Training:

It is compulsory for the apprentice to spent 20% of their normal working hours on training. The training can happen every week, every month or in a separate block of time. The training can take place at the workplace, training provider or online.

Government guidance: How employers and training providers should meet the 20% off-the-job training requirement for apprentices, with some best practice examples. Click HERE.

Fundings:

Employers who do not pay levy: For apprenticeships that start from 1 April 2021, the rate of co-investment is 5% of the total price of the apprentice’s training, with the government covering the remaining 95% of the cost, up to the funding band maximum.

Employers with fewer than 50 people working for them are able to train, at no cost, apprentices aged 16-18 or aged 19-24 who have previously been in care or who have a Local Authority Education, Health and Care plan. These employers are not required to contribute the 5% co-investment; instead, the government will pay 100% of the training costs for these individuals up to the
funding band maximum.

Employers who pay levy: All funds that appear in the apprenticeship service accounts of employers who pay the levy expire 24 months after they appear in the account, if not already spent. Please contact us to discuss your apprenticeship strategies.

Policy paper for Apprenticeship funding can be found here.

Learner Loan: Qualifications higher than Level 2 can also be funded via the Government Advanced Learner Loan.